15 ways to get involved with and shape the future of the Foyer!
| 1. | Be trained as a Mystery Shopper and be paid for it! This role involves testing out our services – mainly via phone we will provide enquiries, all support and training. Confidential feedback from you based on your experience helps us to ensure we maintain a high level of customer service. |
| 2. | Be trained and become a Newsletter Editor for SHYPP’s very own in house newsletter “The SHYPPing Forecast”. What topics interest you and what do other young people want to hear more about – you decide as part of the editorial panel! |
| 3. | Shape the key decisions in SHYPP, join our telephone survey panel , we contact you around five times a year on a specific subject of interest to you. It may be anti-social behaviour, the support we offer, or one of many other local or national issues. Your opinions will be collected with others, published and used to help shape key decisions directly affecting your services. |
| 4. | Keen on the web? See our website at www.herefordshireshypp.org. Would you like to join our Web Panel , comment on design, layout, content, ease of use, etc. Or would you like to create your own local page within the site, we can support and train you to do just that. |
| 5. | Want to know more about the business of Housing Associations and Supported Housing/Outreach work, get a behind the scenes view of how SHYPP works by Work Shadowing . Not every area of work will be available for shadowing due to the confidentiality of our customers, but if you want to see how we deal with referrals, deal with applications, handle your calls or manage our projects, then let us know. |
| 6. | Got an idea as to how we can improve the service we offer you? E mail the SHYPP Projects Manager direct via the yourview@herefordshireshypp.org virtual e mail suggestion box |
| 7. | Staff recruitment and selection: Get involved in the process of who we appoint as SHYPP staff. We ask young people to help with the interview process with everyone we employ |
| 8. | Satisfaction surveys: Surveys of people using the SHYPP service are carried out at least every 3 months. Fill in a survey and we will take on board your comments |
| 9. | Exit surveys: Sometimes it’s easier to say what you really think when you are leaving us!! These questionnaires give you a chance to have your say on what you thought of us |
| 10. | For those of you who want to discuss a burning local issue, Focus Groups and Working Groups can be set up to deal with one-off issues (focus groups) or more regular meetings (working groups) to look at issues within SHYPP. |
| 11. | Residents Groups exist to usually deal with issues at our Foyers. They are informal and look at issues to do with the running of the project as well as ideas you may have on how we can improve things. Staff will often attend on an ad hoc or regular basis depending on how the group is going. |
| 12. | It is also possible to join our SHYPP Sub Committee/Board of Management where formal meetings are held every 3 months. We will support you and offer you training to equip you for this task. If this is something you might be interested in please let us know. |
| 13. | If you have a particular interest or expertise in any aspect of communications then please consider our Communications Panel , which would meet on an ad hoc basis to review flyers, annual reports, leaflets and numerous other forms of communications with residents. |
| 14. | We also have an Equality & Diversity Working Group that reviews our progress towards ensuring that in whatever we do we try to reflect the local communities we serve. If this is a subject close to your heart then you would be welcome to join us and have an input. |
| 15. | Another regular working group that might be of interest is our Sustainability Working Group this group is looking at ways we might make a real contribution in this important area. Your ideas and input would be most welcome. |
Radio interview
Here is an interview of Kim Collier on BBC Hereford & Worcester on 24/09/07 talking of her experiences of SHYPP Foyers. Kim is now at Swansea University - one of the 350+ Foyer residents currently registered on the £1000 Foyer Bursary project.
Young people restyle salon for older residents
Young people from a Herefordshire homeless project gave up their spare time to complete a Changing Rooms-style makeover at a local sheltered housing scheme.
Residents at Woodville House, in Sutton St Nicholas, near Hereford, are now being styled in style after their hairdressing salon was given a striking new look by teenagers Tara Butler and Christian Lane.
Tara and Christian are both residents at the Ross Foyer, run by Herefordshire Supported Housing for Young People Project – SHYPP – which helps young people aged 16 to 25 who are at risk of homelessness, by giving them support to find employment, encouraging training and boosting development skills.
Woodville House, a sheltered housing scheme with 31 flats, is run by Kemble Housing, which forms part of the West Mercia Housing Group along with Herefordshire SHYPP.
“The project to decorate the salon area at Woodville came out of a team day event last October where SHYPP and Kemble Housing staff met to discuss ways they could work together more,” said Rob Breeze, Ross Foyer worker.
“I met up with Jan Hancock, the scheme manager for Woodville, and ended up visiting there and looking at the sort of project where we might be able to help.
“The salon area was a little dated and needed a bit of a revamp so we offered to step in.”
The residents at Woodville chose striking red and green colours and Tara, aged 19, and Christian, aged 17, volunteered to do the painting, Tara giving up her day off from work at a local supermarket to chip in.
She said: “ I really enjoyed the day and learned a lot of new skills. At the end of the day, we had a great sense of achievement and were very proud of what we had done.
“It was great chatting to the residents at Woodville.”
Sam Pratley, Herefordshire SHYPP project manager, said the organisation as a whole wanted to develop closer links between its different projects.
“Projects like this can change perceptions,” he said.
“Older people can see young people as threatening or scary while younger people perhaps do not see older residents as being particularly interesting. We hope with more projects like this we can break down those barriers.”
Herefordshire SHYPP has three supported housing projects – or foyers – in Hereford, Ross and Leominster.
Set up in 2001, its outreach programme sees workers helping young people to find and secure accommodation, as well as supporting young parents. There is also the Nightstop project, which offers emergency overnight accommodation.
To find out more, call 01432 374320, visit www.herefordshireshypp.org or drop in to one of the centres.
Where I want to be
Where I want to be is somewhere I can feel safe, not constantly having to watch around me. Somewhere I can just rest and not have to check my things have not gone missing.
The last 11 months for myself has been a marathon. I’ve gone from being homeless to living somewhere I feel secure and have options open to me. Not just housing or bettering where I’ll be living but education. Physically making myself healthy and getting involved with other activities as a group, which is for now what I need for where I want to be. I’ll have to take these opportunities and not waste them so I’m prepared.
I’ve had to look at my housing situation with urgency these last 11 months. I’ve gone from being homeless and I don’t think people realise what being homeless entails. It’s such an easy word to say or to talk about someone else in that situation but to actually experience for such a long length of time is completely different. You could so easily find yourself walking further down the path of self destruction or maintain focus of what you want and be real and go after it.
These situations are how I feel personally; everyone has their own story to tell. Spending 14 days walking around not actually sure of what you’re supposed to be doing, too scared to think too far ahead and realise you have nothing, feeling like everyday the council knock you back or your homeless office can’t remember your name becomes tough and mentally draining. Especially when it’s pitch black at night and getting late you realise you have to put yourself under pressure asking to sleep on a friends’ floor, knowing they have a routine and normal way of life and you’re bringing to their door step everything that is depressing and conversation everyone wants to avoid. Sometimes you have the relief of tip-toeing around making sure you don’t make a nuisance of yourself for the night or you realise there is nowhere and you know you must survive till the morning outside, knowing your appearance will be gash and not actually realising you haven’t eaten as you start to feel dehydrated and can see everywhere around you is shut.
Homeless is such an easy word to say but that is in the past now I’ve maintained focus and for now I am where I want to be. I have my own comfortable thinking space, I feel secure, I can budget my money to buy food I can store away, having my own key and knowing I’m in control of my living space. Where I want to be in the future after my temporary accommodation, being realistic, is in a social property but I’m doing things now. I’m trying to re-educate myself into a routine. I’ve got a lot of options open to me to better myself for when I move on in the future.
So to summarise, I’ve been homeless and don’t want to go back there. I’m happy with my current temporary accommodation and I’m looking forward to future option of longer term accommodation.
Written by John Murphy, resident at SHYPP Ross Foyer
National Foyer Football Comp!
Rolfe House Foyer hosted a 5-a-side tournament for Foyers around the UK in November. 20 Foyers competed, with Birmingham Focus Foyer (top left) retaining the title they won in Chester in 2005. SHYPP (top right) were runners-up, and below one of their players writes about their route to the final:
By Richard Russell, Ross Foyer
We’re SHYPP football team and we’ve been playing as a team for just a bit more than a year. We have played in a few tournaments and a league with nine other foyer teams from within the Midlands.
We dropped out of the league because of arguments within the team mates and I thought we played crap as a team - no passing and no teamwork.
Fortunately, we recently received a grant of £4,500 from the FA to work with our football team. An FA coach came in and taught us to play Footcel - the Brazilian game that Ronhaldinho and Robinho grew up playing.
I’ve got to admit that some of the training we had to do was a load of crap, but now I have seen how it has affected us as a team. The last couple of training sessions I have that we play completely differently and much better.
So we went to the tournament with this training behind us. I was very impressed by how many teams were there - 20 from as far away as Brighton, Torbay and Scarborough. We just went out there and have some fun and we would be happy to get to the quarter finals. We started off with six in our group. We won five and drew one - the training had really paid off!
The quarter finals were much tougher and more physical, but we managed to win 2-1. It was the same in score in the semi-final. So we were in the final, up against Focus Foyer, the holders of the cup. We were pretty knackered and bruised by then, and they were an excellent team, and worth winners of the competition. We were very proud of how we played, and I think that SHYPP could be a force in future!
